Shipping policy

We offer standard and expedited shipping options for all domestic orders. International shipping is not available at this time Free shipping on orders over $75

Processing Time

 Orders are typically processed within 2-3 business days. During peak seasons or promotions, processing may take up to 5 business days.

Estimated Delivery Times

Domestic Standard Shipping: 5-7 business days

Domestic Expedited Shipping: 2-3 business days

Free Shipping

We offer free standard shipping on domestic orders over $75. Free shipping promotions may be offered periodically and will be clearly communicated on our website. 

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for packages sent to incorrect addresses provided by customers.

Damaged or Lost Items

We will replace any items damaged during shipping at no additional cost. Lost packages will be investigated and may be replaced or refunded at our discretion.

Environmental Commitment

We use eco-friendly packaging materials whenever possible. We're constantly working to reduce our carbon footprint in our shipping practices.

For any questions or concerns about our shipping policy, please contact our customer service team at info@vinonrose.com.

This policy is subject to change. Last updated: 10/04/2024